Tele-Detail & Tele-Sampling

Measurable Results

DataCation Healthcare representatives are an extension of your sales team and are trained to engage physicians and other healthcare providers in proactive discussions about your brand. Our Tele-Sales team's experience allows them the ability for a total office detail/sales approach to engage key healthcare practitioners in one-on-one pharmaceutical product features and benefits:

  • Phone

  • Video detailing

  • E-Detailing

  • Sample fulfillment

  • Co-Pay/Saving Cards

 Sales Challenges Post-COVID

Pre-COVID, approximately 50% of all healthcare practitioners were either no-see or hard-to-see for all field sales representatives.  Post-COVID, those numbers have risen. The obvious goal of any field rep sales teams is to call on the high-decile physicians and extenders.  Which means the mid-to-low decile practitioners, white-space and vacant territories are not being detailed, educated, and sold on your product(s). When you add in The Mayo Clinics and Mass Generals of the world, which are closed to all company’s field reps, there is a wide opportunity for our experienced Tele-Sale team to detail, educate, and sell non-called-on practitioners.   

Our Tele-Sales team is a proven and cost-effective way to fill those sales gaps and maximize your revenue. 

Tele-Sales Strategy

  • Managing mid-to-low decile practitioners

  • White space including calling on the no-see institutions/practitioners (e.g., the Mayo Clinics and Mass General)

  • Manage Vacant or Leave-of-Absence territories

  • Educate the sample coordinators and triage nurses on the feature and benefits of your product

  • Increasing utilization of your product in key target offices through consistent messaging, servicing, and possibly sampling (if appropriate)

  • Facilitating distribution of patient support, patient co-pay or saving programs, and educational materials

  • Generating qualified leads for field sales teams

  • Promoting non-detailed or mature products

  • Hospital and institutional sales and service

  • Hospital pharmacy sales and marketing support

Tele-Sales Reach and Cost Savings

  • Significantly lower cost versus a field sales force

  • Can be deployed and modified quickly

  • Each Telesales Reps can cover up to 1,000 targets which equal five to six times the reach of your typical field sales rep

  • Messages can be adjusted quickly with little or no down time based on live feedback and market changes

  • All calls are taped which provides valuable real-time feedback

  • Tele-Detailing or Tele-Stocking to Retail Independent and Chain Pharmacists